De-Escalation Training
In-Person & Online | Qualified Tutors | Conflict Resolution | Hands-on
Certified training for healthcare, mobile and office staff — De-escalation skills, conflict resolution, and legislation
HSA-Aligned
Our courses meet all Health & Safety Authority guidelines for de-escalation
Designed for Staff
Practical, instructor-led training designed for all types of staff and environments.
On-Site & Group Courses
Flexible scheduling across Ireland, on-site or in small group sessions.
What Is De-Escalation Training?
De-escalation training provides staff with the skills and techniques to safely manage conflict, aggression, and challenging behaviour in the workplace.
- Recognise early warning signs of conflict and aggression
- Learn practical communication and de-escalation techniques
- Improve confidence in managing challenging behaviour
- Certificate of completion provided
Course Details
- Prerequisites: None.
- Duration: Half Day Course
- Time: 9:30 – 13:30
- Price: €65
- What to Wear / Bring: A notepad and comfortable clothes
Frequently Asked Questions
How long is this certificate valid for?
This certificate is valid for 2 years
Do I have to participate in the practical element of this course?
The practical elements within this course are an essential part and must be participated in.