Privacy Policy
Last updated: 25/01/26
Midlands Training Ireland (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and Irish data protection law.
Who We Are
Business Name: Midlands Training Ireland
Email: midlandstrainingireland@gmail.ie
Phone: 043 335 1818 / 085 105 3439
Website: www.midlandstrainingireland.ie
We provide professional training services including health & safety, first aid, manual handling, patient handling, and workplace compliance training.
What Personal Data We Collect
We may collect and process the following personal information:
Name
Email address
Phone number
Employer or organisation name
Billing and invoicing details
Course booking and attendance records
Certification and training records
Enquiry and communication history
Website usage data (cookies and analytics)
How We Use Your Data
We use your personal data to:
Process course bookings and training registrations
Deliver training and issue certificates
Maintain training and compliance records
Respond to enquiries and provide customer support
Manage billing and payments
Comply with legal and regulatory obligations
Improve our training services and website
Send course updates and relevant marketing (where permitted)
Legal Basis for Processing
We process personal data under one or more of the following GDPR legal bases:
Contractual necessity — to deliver booked training
Legal obligation — to meet regulatory and record-keeping requirements
Legitimate interests — to operate and improve our services
Consent — for marketing communications (where applicable)
Data Retention Policy
We retain personal data only for as long as necessary to fulfil its intended purpose and comply with legal obligations.
Training & Certification Records
Retained for up to 7 years to support certificate verification, regulatory audits, and employer record requests.
Booking & Enquiry Data
Retained for up to 3 years after the last contact or course booking.
Billing & Financial Records
Retained for 7 years in line with Irish tax and accounting requirements.
Marketing Data
Retained until consent is withdrawn or the information becomes no longer relevant.
Website Analytics Data
Retained for up to 26 months, depending on analytics settings.
When personal data is no longer required, it is securely deleted or anonymised.
How We Store and Protect Your Data
We use appropriate technical and organisational measures to protect your data, including:
Secure hosting and systems
Password-protected access to records
Limited staff access to personal information
Secure payment processing through trusted providers
Regular security and data protection reviews
Sharing Your Data
We do not sell personal data.
We may share limited personal data with trusted third parties where necessary, such as:
Payment processors (e.g., Stripe)
Email and communications services
Website analytics providers
Regulatory or legal authorities when required
All third parties are required to comply with GDPR and data protection laws.
Your Rights Under GDPR
You have the right to:
Access your personal data
Correct inaccurate or incomplete data
Request deletion of your data
Restrict or object to data processing
Request data portability
Withdraw consent at any time (where consent applies)
Lodge a complaint with the Data Protection Commission (DPC)
More information: https://www.dataprotection.ie
Cookies & Website Tracking
We use cookies to improve website performance, analyse traffic, and enhance user experience.
You can manage cookie preferences through your browser settings or our cookie banner (if enabled).
Marketing Communications
We may send information about upcoming courses, training offers, or relevant updates if you have:
Opted in, or
Previously booked training and not opted out
You can unsubscribe at any time by contacting us or using email unsubscribe links.
International Data Transfers
If personal data is transferred outside the EU/EEA (e.g., through software providers), we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place.
Updates to This Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact:
Midlands Training Ireland
📧 midlandstrainingireland@gmail.ie
📞 043 335 1818 / 085 105 3439